BizBein Innovations Private Limited – Shipping and Delivery Policy
1. Introduction
This Shipping and Delivery Policy outlines the terms and conditions for the delivery of both digital and physical products purchased from BizBein Innovations Private Limited (https://www.bizbeinshopzone.com/). By placing an order with us, you agree to the terms set forth in this policy.
2. Digital Products
2.1. Delivery Method: All digital products (e.g., e-books, digital courses) are sent instantly to the email address provided during the purchase process.
2.2. Delivery Timeframe: Digital products should arrive in your inbox immediately after successful payment processing.
2.3. Email Verification: Please ensure that you provide a correct email address during checkout. Check your spam or junk folder if you don’t see the email in your inbox.
2.4. Technical Issues: If you experience any issues with receiving your digital product, please contact our customer support team immediately.
3. Physical Products
3.1 Order Processing
3.1.1. Orders are typically processed within 1-2 business days after payment confirmation.
3.1.2. During peak seasons or promotional periods, order processing may take up to 3-5 business days.
3.1.3. You will receive an email confirmation once your order has been processed and shipped.
3.2 Shipping Methods and Carriers
3.2.1. We use reputable shipping carriers to deliver our products.
3.2.2. Available shipping methods may include:
- Standard Shipping
- Express Shipping
- Premium Shipping (where available)
3.2.3. The choice of carrier and shipping method may vary depending on your location and the products ordered.
3.3 Shipping Rates
3.3.1. Shipping rates are calculated based on the weight of the package, destination, and chosen shipping method.
3.3.2. The exact shipping cost will be displayed during the checkout process before you complete your purchase.
3.3.3. We may offer free shipping promotions from time to time. Terms for such promotions will be clearly stated when applicable.
3.4 Delivery Timeframes
3.4.1. Estimated delivery timeframes are as follows:
- Standard Shipping: 5-10 business days
- Express Shipping: 3-5 business days
- Premium Shipping: 1-3 business days
3.4.2. These timeframes are estimates and not guarantees. Actual delivery times may vary due to factors beyond our control.
3.4.3. International orders may take longer due to customs processing.
3.5 Shipping Destinations
3.5.1. We currently ship to [list of countries or regions you ship to].
3.5.2. Some products may have shipping restrictions to certain countries due to local laws and regulations.
3.6 Tracking Your Order
3.6.1. Once your order is shipped, you will receive a tracking number via email.
3.6.2. You can track your package using the provided tracking number on our website or the carrier’s website.
3.7 International Shipping
3.7.1. For international orders, customers are responsible for any customs duties, taxes, or other fees imposed by the destination country.
3.7.2. We are not responsible for any delays caused by customs processing.
3.8 Delivery Address
3.8.1. It is the customer’s responsibility to provide an accurate and complete delivery address.
3.8.2. We are not responsible for orders shipped to an incorrect address provided by the customer.
3.9 Missing or Delayed Packages
3.9.1. If you haven’t received your package within the estimated delivery timeframe, please contact our customer support team.
3.9.2. For packages marked as delivered but not received, please check with your local post office or neighbors before contacting us.
3.10 Damaged or Lost Packages
3.10.1. In the rare event that your package is damaged during transit or lost, please contact us within 48 hours of the expected delivery date.
3.10.2. We may require photographic evidence of damaged packages to process a replacement or refund.
4. Contact Information
For any questions or concerns regarding shipping and delivery of either digital or physical products, please contact us at:
- Email: support@bizbeinshopzone.com
- Phone: +918699056540
- Address: SCO 17, Skynet Enclave, Lohgarh Zirakpur, Punjab-140603
- Concerned Person: Mr. Divyansh Dhiman
5. Changes to This Policy
We reserve the right to modify this Shipping and Delivery Policy at any time. Changes will be effective immediately upon posting on our website.
Last updated: [Insert Date]
By placing an order with BizBein Innovations Private Limited, you acknowledge that you have read, understood, and agree to this Shipping and Delivery Policy.